FAQs

Frequently Asked Questions

We’ve gathered answers to some of our members’ most frequently asked questions. Stay tuned as we add more!

Deposits at PNCU are federally insured up to $250,000 and are backed by the full faith and credit of the United States Government through the National Credit Union Administration (NCUA), a U.S. Government Agency.

Shares and Deposits in excess of NCUA limits are fully insured by Massachusetts Share Insurance Corporation, (MSIC).

Relationships Built to Last

For more information about accounts and services, please visit our Member Care Center, use our Contact Form, or call us at (413) 592-9495.

IMPORTANT NOTICE : All PNCU branches will be closed on Wednesday, November 11, in observance of Veterans Day. We honor and thank all veterans for their service, sacrifice, and dedication to our country.