Services Page

Personal Services

Let us help you connect with your accounts and manage your money with a range of services.

Online Banking

Connect with your money, 24 hours a day, 7 days a week, using your computer, smartphone device or any other device with Internet access. With Online Banking you can:

  • View up-to-the-minute account balances and transactions.
  • Transfer funds between your accounts.
  • See what checks have cleared.
  • Pay bills using Bill Pay or send/ request payments using Popmoney®.
  • Arrange to have recurring payments, such as your rent or mortgage made automatically.
  • Set account alerts to help you monitor your account more easily.

Not registered for online banking? No worries. Registration is easy and can be done right here.

Mobile Banking

The power to manage your money is in the palm of your hands. Download the PNCU Mobile App to your smartphone device and experience the convenience of banking anytime, anywhere…. check balances, transfer funds, pay bills and more!

Available on the App StoreGet it on Google Play

Plus, deposit checks easily and securely with Mobile Deposit. Deposit checks into your Polish National Credit Union checking or savings account 24/7 without having to leave the comfort of your home or business.

Simply tap, snap and deposit!

  1. Login to online banking through the PNCU Mobile App.
  2. In the top right corner, click on the icon to open more options.
  3. Select “Deposit A Check” and follow the prompts.

MasterMoney™ Debit Card

Enjoy a secure and convenient way to make purchases worldwide – at millions of merchants that display the Mastercard,® Cirrus®, or Plus® logos. With a Mastermoney Debit Card, you can enjoy great benefits including:

  • Funds are deducted right from your checking account each time you make a purchase
  • Fast cash. You can also use your card to get cash – free from surcharges – at PNCU ATMs as well as any non-PNCU ATM that displays the SUM® or MoneyPass®logo.1 With PNCU Perks Checking, you can get an additional $10 in monthly ATM rebates if other banks charge you for use of their ATMs.2
  • Instant card replacement. If you have a lost, stolen, or damaged card, we can replace it immediately at any PNCU branch.

How to avoid ATM Surcharges

Click for SUM locations.SUM ATM®
As a member of the SUM Network, our members can avoid ATM Surcharges by looking for the SUM logo. Click here to find a participating  ATM near you.

Click for MoneyPass locations.MoneyPass®
Tens of thousands of surcharge-free ATMs coast to coast.
Click here to find a MoneyPass ATM.

Branch Services

The following services are provided at our branch locations:

  • Free Notary Public services for members are available at all offices.
  • Money Orders are provided to our members at a nominal fee at all branch locations.
  • Treasurers Checks are provided to our members when withdrawing funds from a Polish National Credit Union account. They are available at all branch locations.
  • Safe Deposit Box Rentals are available in Granby, Wilbraham and at the Main Office.

Account Services

Overdraft Protection
Overdraft Protection is a courtesy program that pays items presented to a member’s account when sufficient funds are not present to cover the amount of the withdrawal. Have peace of mind knowing your card will not be declined.

24/7 Telephone Banking
Dial our toll-free number 888-592-PNCU(7628) and follow the menu prompts to check balances, transfer funds, make loan payments, review checks paid and also review recent ATM deposits and withdrawals.*

Wire Transfers
Polish National Credit Union offers wire transfer services on both a Domestic and International level. Signature verifications are required.

Coin Machine

Aren’t you curious to see what you might get for all those coins you have lying around? Coin counting is available and free to members at the following branches:

Main Office
46 Main Street, Chicopee, MA 01020

Wilbraham Office
2002 Boston Road, Wilbraham, MA 01095

Southampton Office
32 College Highway, Southampton, MA 01073

There is a 5% charge for non-members.

Skip A Pay

Whether your wallet needs a break from holiday shopping or you need extra funds for summer vacation, PNCU allows you to skip a payment on your consumer loan account for a small fee*.

Simply…

  1. Complete and sign the Skip A Pay request form.
  2. Return or mail the form to any PNCU branch 10 days prior to your payment due date.
  3. Relax, knowing there’s a little extra money in your pocket.
Please note: To request Skip A Pay on your Polish National Credit Union consumer loan account, please complete, sign and return the request form to a PNCU branch at least 10 days prior to the due date of the payment to be skipped. Be sure to indicate the month you would like to skip. If your request is approved, the $35.00 Skip A Pay service fee will be withdrawn from the PNCU deposit account noted on the request form.
*The following loans types are eligible for this program: Vehicle Loans and Personal Loans. The following loan types are not eligible for this program: Home Equity Loans, Home Equity Line of Credit, Mortgages, Certificate of Deposit Loans, Mass Save Loans, Overdraft Loans, Business Loans and Visa Credit Cards. Member(s) must be in good standing with this loan account and all other PNCU loans, as applicable (less than 15 days past due in the past 6 months) to participate in PNCU’s Skip A Pay program. This program is not available during the first six months of the loan term. Loans are limited to a maximum of one (1) Skip A Pay every six (6) months, two (2) per calendar year up to a maximum of six (6) loans per term. There is a $35.00 service fee per payment skipped. Other restrictions may apply.

To Use PopMoney®:

  1. Login to online banking through a web browser or the PNCU Mobile App. Not registered for online banking? No worries. Registration is easy and can be done right here.
  2. Select “Pay My Bills” and then “Popmoney.”
  3. Follow the prompts to either send or request money by using an email address, mobile number or bank account information.

FAQ’s:

Relationships Built to Last

For more information about accounts and services, find a branch nearest youuse our Contact Form, or call us at (413) 592-9495.

Font Resize
Contrast
+