FAQs

Frequently Asked Questions

We’ve gathered answers to some of our members’ most frequently asked questions. Stay tuned as we add more!

Deposits at PNCU are federally insured up to $250,000 and are backed by the full faith and credit of the United States Government through the National Credit Union Administration (NCUA), a U.S. Government Agency.

Shares and Deposits in excess of NCUA limits are fully insured by Massachusetts Share Insurance Corporation, (MSIC).

Relationships Built to Last

For more information about accounts and services, please visit our Member Care Centeruse our Contact Form, or call us at (413) 592-9495.

IMPORTANT HOLIDAY UPDATE : Please note our branches will close early at 1:00 PM on Christmas Eve and will be closed on Christmas Day and the day after Christmas. We will reopen on December 27th with normal operating hours. Thank you for understanding!