Online & Mobile Banking Services

Connect with your money, 24 hours a day, 7 days a week, using your computer, smart phone device or any other device with Internet access. With online banking you can:

  • View up-to-the-minute account balances and transactions.
  • Transfer funds between accounts.
  • See what checks have cleared.
  • Pay bills using Bill Pay or send/ request money using Popmoney®.
  • Arrange to have recurring payments, such as your rent or mortgage made automatcially.
  • Set account alerts to help you monitor your account more easily.

Not registered  for online banking? No worries.

Available on the App StoreGet it on Google Play

The power to manage your money is in the palm of your hands. Experience the convenience of banking anytime, anywhere and download the PNCU Mobile App to your smartphone device to:

  • Check Balances
  • Transfer Funds
  • Pay Bills
  • Set Alerts
*You must be enrolled in online banking to download and use the PNCU Mobile App.

Deposit checks easily,  securely and from the comfort of your home or business with Mobile Deposit.

Simply tap, snap and deposit!

  1. Login to online banking through the PNCU Mobile App.
  2. In the top right corner, click on the icon to open more options.
  3. Select “Deposit A Check” and follow the prompts.

To Use PopMoney®:

  1. Login to online banking through a web browser or the PNCU Mobile App. Not registered for online banking? No worries. Registration is easy and can be done right here.
  2. Select “Pay My Bills” and then “Popmoney.”
  3. Follow the prompts to either send or request money by using an email address, mobile number or bank account information.

FAQ’s:

With Fast Balance, you no longer need to login to the PNCU Mobile App to view balances. Simply, view balances from the login screen. Talk about a time saver!

To enable Fast Balance:

  1. Login to online banking through the PNCU Mobile App.
  2. In the top right corner, click on the icon to open more options. Select “My Profile,” then “Manage Fast Balances.”
  3. Select the accounts you would like to be able to view and hit “Submit/ Enable Fast Balances.”
  4. Logout of the PNCU Mobile App and click the grey drop down bar at the top of the login page to view your balances without having to login!

You can now control your Debit Card right from the PNCU Mobile App with Card Controls (not available through Desktop)! With a few taps, cardholders can block transactions based on amount, location, and/or merchant type and stop fraud right in its’ tracks. You’re also able to set “alerts” from the same screen. Get alerts when your account balances have dropped, when a large purchase has posted or withdrawal notices, ect. Have peace of mind knowing there are so many ways to be in control of your money, so start using Card Controls and Alerts today!

To enable Card Controls:

  1. Login to online banking through the PNCU Mobile App.
  2. In the top right corner, click on the icon to open more options. Select “Cards.”
  3. If you have multiple cards, select the cards you would like to set card limits for, set alerts for or block.

Don’t have the Mobile App? Download it here. Must be registered for Online Banking. Not registered for Online Banking? Sign-up here, first.

How to Pay Your Loan

Online Payments

  • Set up automatic payments by filling out the ACH Origination form, which can be emailed or faxed to the Loan Servicing Department at loanservicing@pncu.com or (413) 474-6030. For questions, please call the Loan Servicing Department at (413) 206-0612.
  • Schedule payments through your PNCU or external bank account Bill Pay system.
  • Make payments through the PNCU Mobile App or Online Banking. Don’t see your loan account listed? Contact us through our secure Message Center in the PNCU Mobile App or online banking to request your loan account be added. To ensure we are adding the correct loan, please include the last four digits of the account number. Once added, you can easily make loan payments by clicking the “Pay Now” button.

By Phone

  • You can make loan payments through our automated phone system. Just call (888) 592-7628 and have your bank account information ready. Payments by phone will be effective the same day for which they are scheduled.

Relationships Built to Last

For more information about accounts and services, find a branch nearest youuse our Contact Form, or call us at (413) 592-9495.

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Due to an increase in COVID-19 cases, branch lobbies are closed until further notice.More information.