Online & Mobile Banking Services

PopMoney is an innovative payment service that eliminates the hassle of checks and cash. Simply, send money by logging into your existing online banking account through a web browser or the PNCU Mobile App, provide an email address, mobile number or bank account information of an intended recipient and hit “send payment.” You will be notified when the transaction is completed.

• Send money to your child at college
• Send a gift to family and friends
• Pay back friends for that fun outing
• Pay your babysitter or lawn care service
• Pay rent to your landlord or roomates
• Split the cost of groceries or dinner
• Request payment from someone

Email Address:
Your contact will receive an email with instructions on how to direct the payment to his or her bank account.

Mobile Number:
A text message will be sent to the recipient on your behalf with instructions on how to direct the payment into his or her bank account. If the recipient does not respond to the payment notification after 3 days, a reminder text message will be sent on your behalf to the recipient reminding them to act on the payment notification. If the recipient does not respond after 10 days, the payment will be returned.

Bank Account Information (routing and account number):
The money will be directly deposited into your contact’s bank account. You will also have the option to send the contact an email.

No. Your bank account information will not be shared with the recipient. The recipient will see your first name, last name and the message you wrote for the payment; if you send the payment to your contact’s email address, the recipient will also see your email address. Similarly, you won’t be able to see your sender’s bank information.

If you are sending a payment to someone who has provided their bank account information or has previously used PopMoney® with Automatic Deposit, they will receive the money within 3 business days.

If you are sending a payment via email or mobile number and the recipient has not used PopMoney® with Automatic Deposit, the recipient must provide their bank account information. Once provided, the payment will be sent to the recipients bank account within 3 business days.

Yes. For your protection, limits have been created on how much money and how many payments can be sent during various time periods. Click on the icon next the “Amounts” field to view your available limits.

At PNCU, we think sending your money should be free. So, we’ve waived the fee for all members.

Yes. You may cancel a payment anytime before or on the send date. Your contact will be notified if you cancel a payment after a payment notification has been sent.

Similarly, you can edit a payment anytime before or on the send date.

There are two ways to add a contact:

1. You can start typing a name, email address or mobile number in the “To:” field. If it does not exist in your contact list, an “Add Contact” window will pop up. Complete the remaining information and click “Add.”
2. Click on the “Contacts” tab and click “Add Contact.” Enter the required fields and click “Save.”

If you are expecting a payment and you do not see it in your “Incoming Payments,” this is most likely because you have not added the email address or mobile number to which the payment was sent. Have you added this email address or mobile number? If not, go to “Preferences” to add and verify your information. Once you are done, you will be able to see the payment immediately.

Automatic Deposit is the easiest and fastest way to receive money. It allows you to designate one account into which payments will be automatically deposited. Once turned on, there is nothing more for you to do- you will be notified of incoming payments via email or text message. You can turn Automatic Deposit on or off through “Preferences.”