Accessibility

At PNCU we are committed to serving the needs of all our customers.

Online
Our website has been designed with the goal of meeting WCAG 2.0 Level A & AA standards.

Please note: Accessibility tools, including keyboard capability, require javascript.

We are working with our partners to bring online services, including Online Banking and Online Applications, into compliance with WCAG 2.0 Level A & AA standards. If you need assistance as we work to enhance our website and online services, please call us at (413) 592-9495.

In branch
Handicap parking is available at all locations. Members of the PNCU team are available to provide assistance including helping with opening an account, applying for a loan, reviewing account information and more.

PNCU ATMs allow the choice of viewing account information on the screen or using the talking mode to conduct transactions.

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The Main Office lobby is temporarily unavailable unless by appointment. The drive-thru window remains open and is available for all banking transactions.