On this page you’ll find helpful responses to frequently asked merger questions. If you’re unable to find what you’re looking for please contact a PNCU Call Center Representative during normal business hours by calling/ texting (413) 592-9495 or by emailing firstname.lastname@example.org. You can also send us a private message through PNCU Mobile App or fill out our online contact form.
Branch Closures: All branches will be closed Saturday, June 11th.
Online accessibility will be affected during conversion weekend. Please see service disruption schedule below.
Bill Pay, Telephone Banking and ATM Deposits are unavailable and are expected to return at 9 AM, Monday, June 13th. Your regularly scheduled payments will not be affected. All other ATM functionalities are working, except ATM Deposits.
Beginning 9 AM, Saturday, June 11th, Online & Mobile Banking, including Mobile Deposit will be unavailable and are expected to return at 6 PM, Sunday, June 12th.
We apologize for the inconvenience and appreciate your patience as we convert Premier Source Federal Credit Union to the Polish National Credit Union.