IMPORTANT MERGER INFORMATION

On this page you’ll find helpful responses to frequently asked merger questions. If you’re unable to find what you’re looking for please contact a PNCU Call Center Representative during normal business hours by calling/ texting (413) 592-9495 or by emailing contactcenter@pncu.com. You can also send us a private message through PNCU Mobile App or fill out our online contact form.

CLOSURES & ONLINE ACCESSIBILITY

Branch Closures: All branches will be closed Saturday, June 11th.

Online Accessibility:

Online accessibility will be affected during conversion weekend. Please see service disruption schedule below.

Bill Pay, Telephone Banking and ATM Deposits are unavailable and are expected to return at 9 AM, Monday, June 13th. Your regularly scheduled payments will not be affected. All other ATM functionalities are working, except ATM Deposits.

Beginning 9 AM, Saturday, June 11th, Online & Mobile Banking, including Mobile Deposit will be unavailable and are expected to return at 6 PM, Sunday, June 12th.

We apologize for the inconvenience and appreciate your patience as we convert Premier Source Federal Credit Union to the Polish National Credit Union.

FREQUENTLY ASKED QUESTIONS

Premier Source Federal Credit Union will become The Polish National Credit Union (PNCU).

The headquarters/ Main Office will be in Chicopee, MA at 46 Main Street. Premier Source’s Main Office at 232 N. Main Street in East Longmeadow, MA will become a PNCU branch. The hours will remain unchanged, so you can continue to bank when and where you do now.

All Premier Source Federal Credit Union employees will become employees of PNCU.

This is a win-win for all parties involved for several reasons. Premier Source Federal Credit Union is able to grow its’ geographic presence and access for both members making it easier and more convenient to bank than ever before. We are also able to preserve the credit union culture by combining with a congenial partner.

Yes. Both credit union’s Board of Directors and management support the anticipated merger. All parties agree that the joining of Premier Source and PNCU will result in more growth opportunities. Both credit union’s share the same community visions and commitment to members.

The effective date of the merger is June 1, 2022.

James P. Kelly will continue to be the CEO of PNCU and Bonnie Raymond, CEO of Premier Source will become Senior Vice President, Member Experience of PNCU.

PNCU will vacate one board seat to allow one Premier Source Federal Credit Union Board Member to join the PNCU Board of Directors. There will be no other changes to the PNCU Board of Directors.

No. Deposits at PNCU are federally insured up to $250,000 and are backed by the full faith and credit of the United States Government through the National Credit Union Administration (NCUA), a U.S. Government Agency. Members with accounts at both PNCU and Premier Source please note: separate NCUA deposit insurance coverage for a member’s account balances at Premier Source will continue for six months after the anticipated merger takes effect or, in the case of a share certificate (e.g., a CD), the earliest maturity date after the six-month period, and thereafter the balances will be combined with account balances at PNCU for purposes of the NCUA deposit insurance limit. Shares and Deposits in excess of NCUA limits are fully insured by Massachusetts Share Insurance Corporation (MSIC).

PNCU members who have accounts with Premier Source will have their accounts merged into their existing PNCU online banking profile. No action on your part is necessary.

Both Premier Source and PNCU are committed to keeping fees low. Please visit our fee schedule here.

Relationships Built to Last

For more information about accounts and services, find a branch nearest youuse our Contact Form, or call us at (413) 592-9495.

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